Terms & Conditions

Welcome to A Little Something Ely. By accessing or using our website at www.alittlesomethingely.com, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

A Little Something Ely is an online gift and accessories shop specialising in Jewellery, Gifts & Accessories, Scarves, Handbags & Purses as well as Baby Items.

If you have any questions about these Terms & Conditions, please contact us at:

Email:hello@alittlesomethingely.com
Website:www.alittlesomethingely.com

2. Products

We make every effort to display our products as accurately as possible. However:

  • Colours may vary slightly depending on your screen settings.

  • As many products are handmade or made-to-order, minor variations may occur.

  • Product dimensions and descriptions are provided as accurately as possible but may vary slightly.

3. Orders

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.

  • All information provided is accurate and complete.

  • You are authorised to use the payment method supplied.

We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.

4. Pricing & Payment

  • All prices are displayed in GBP (£) unless otherwise stated.

  • Prices may be changed at any time without notice.

  • Payment must be received in full before an order is dispatched.

  • We accept payment through approved payment providers available at checkout.

5. Shipping & Delivery

We aim to dispatch orders within the timeframe stated on our website.

Please note:

  • Delivery times are estimates only and cannot be guaranteed.

  • We are not responsible for delays caused by postal services, couriers, customs, weather conditions, or other circumstances beyond our control.

  • Customers are responsible for providing the correct delivery address.

Additional shipping charges may apply for international orders.

6. Returns & Refunds

If you are unhappy with your purchase, please contact us within 14 days of receiving your order.

To qualify for a return:

  • Items must be unused and in their original condition.

  • Items must be returned in their original packaging where possible.

  • Personalised or custom-made items are non-refundable unless faulty.

  • Unless faulty, earings are non-returnable.

If your item arrives damaged or defective, please contact us as soon as possible with photographs so we can resolve the issue.

Refunds will be processed once returned goods have been inspected and approved.

7. Personalised & Custom Orders

Due to the personalised nature of custom products:

  • Custom and personalised items cannot be cancelled once production has begun.

  • Custom products are generally non-refundable unless faulty or not as described.

  • Customers are responsible for ensuring any spelling, names, dates, or information supplied are correct.

8. Intellectual Property

All content on this website, including website design, text, graphics, logos, and other materials created by or for A Little Something Ely, is owned by or licensed to A Little Something Ely and is protected by applicable intellectual property laws.

Some products offered for sale may feature trademarks, brand names, logos, designs, images, or other intellectual property owned by third-party manufacturers, suppliers, or rights holders. Such intellectual property remains the property of its respective owner and is used only for the purpose of identifying and marketing those products.

Nothing contained on this website grants any licence or right to use any intellectual property displayed on the website without the prior written permission of the relevant owner.

You may not copy, reproduce, distribute, modify, republish, download, display, transmit, or otherwise use any content from this website for commercial purposes without our prior written consent or the consent of the relevant intellectual property owner.

If you believe that any content on this website infringes your intellectual property rights, please contact us and we will investigate the matter promptly.

9. Product Safety

Some products may contain small parts and may not be suitable for young children.

Customers are responsible for ensuring products are used safely and appropriately.

Adult supervision is recommended where applicable.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid for the product purchased.

Nothing in these Terms excludes any rights you may have under applicable consumer protection laws.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and process personal information.

12. Website Availability

We aim to keep our website available at all times, but we do not guarantee uninterrupted access.

We may suspend, withdraw, or modify the website without notice.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes will become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

A Little Something Ely
Website: www.alittlesomethingely.com
Email: hello@alittlesomethingely.com